| Q: Are you factory? |
| A: Yes, we are factory, but not just a factory, as we have sales team, own designers, own showroom, can help buyers to decide which products are their best choice. |
| 2.Q: What's your main products ? |
| A: We are a original printing company with our own factory, we could make all kinds of paper packaging products, like packaging boxes, gift boxes, dispaly boxes, jewelry boxes, paper shopping bags, gift bags, packaging cards, blister cards, jewelry cards, hang tags, garment tags, self-adhesive stickers, notebook, brochure/catalog/calendar/magazine,etc. |
| 3.Q: How the product pricing and how to consult prices? |
| A: We pricing the products according to the customers specifications, request on materials, printing, finish and other process flow and so on. And you can inquiry us by QQ, skype, whatsapp or send e-mail to us. |
| 4.Q: How soon can I get a price quote? |
| A: For most projects, once we know the carton style, dimensions, paperboard type including caliper, printing requirements and quantity, we can provide you with a price quote within 24 hours. |
| 5.Q: Can I have a custom designed and made box/bag/notebook/postcard...? |
| A: We are a custom shop. We design and construct each project to the individual customer's needs. All of our products are custom made based on your artwork and packaging need. |
| 6.Q: How do you control the quality? |
| A: We will make samples before mass production, and after sample approved, we will begin bulk production. Doing 100% inspection during production, then random inspection before packing, and taking pictures after packing. |
| 7.Q: How do I know I can trust ordering from you? |
| A: For estpackagingsh.com is a member of the Alibaba's Golden Trusted Supplier and the Made-in-China's audited packaging manufacturer and is proud to have a rating of Excellence. We have been in business are committed to bringing our customers 100% satisfaction. |
| 8.Q: Is there cheap shipping cost to import to our country? |
| A: For small order, express will be best. And for bulk order, sea ship way is best but take much time.For urgent orders,we suggest via air to airport plus our ship partner send to your door. |
| 9.Q: I am not professional in printing&packaging field ,no full information at hand, don't know what's perfect for my products,what should I do ? |
| A: Don't worry at all ! what you need to do is contact our sales , you will got professional advice and best service to guide you move forward .We will help make design in your own logo,arrange production ,arrange shipping. |
| 10.Q: How to get a sample? |
A.Sample lead time: about 5-7 days after artwork confirmation
B.Sample fee
(1)Samples without printing-0$ ( before placing order )
(2)Sample with printings-about 80-100$, but it denpends on product (before placing order )
After you place an order we will refund you the sample fee if your order amount is over 800$.
(3)Sample with printings-0$( after the order and deposit)
C.Sample is going to delivered by Express ( Fedex,DHL,etc) ,Normally 30-50 USD It depends |
